Frequently Asked Questions

Absolutely. Whether you’ve got the latest iPhone or a Samsung that’s seen better days, we can help.
We repair most major brands, including Apple, Samsung, Huawei, Oppo, Vivo, and Xiaomi — plus laptops, tablets, and smartwatches too.
If it’s got a screen or battery, we can probably fix it.

Most common repairs (like screens or batteries) are done same day — often within 1–3 hours, depending on parts availability.
More complex repairs (like water damage or motherboard work) might take longer, but we’ll always keep you updated.

Yes, and surprisingly often — we can save them.
If your phone’s been dropped in water, turn it off immediately and don’t try charging it.
Bring it in or book it online, and our technicians will run a full diagnostic before you decide what to do next.

The sooner we see it, the better the odds of saving it.

Every repair is different — but we’re proud to be transparent from the start.
You’ll get an upfront quote before any work begins, with no surprise charges.
Our prices are often 30–50% cheaper than branded service centers, and we use high-quality parts with warranty.

We use original or premium OEM-grade parts — depending on your preference and budget.
We’ll always explain the difference before doing any work so you can make the choice that suits your device and your pocket.

Yes!
If you’re within our service area, we offer on-site repairs and device pickups.
If you’re further out, we’ll arrange secure courier collection anywhere in South Africa.